Sales Policies | Paul Rigby Group

We're fully prepared to deliver your vehicle this lockdown


We've been working to refine our sales procedure over lockdown, and now have measures in place to ensure that you receive our renowned customer service through our digital platforms ensuring that covid safe measures are taken at every stage.

Virtual Appointments - A video or phone call to discuss your needs, model, and interest. A walkaround of vehicles of interest can be arranged View Used

A bespoke vehicle video can then be created for you based on the features of the car you would like to see.

Cars are still available to be purchased online or in person, if you have any further questions please do not hesitate to get in contact.

Our used stock is available to view online here:   Used Vehicles              Value your part exchange

Vehicles are safely handed over in our click and collect area, or by delivery.

Handover Process - ​We can handover your vehicle completely contact-free. You will receive a video handover walkthrough for your vehicles, this will go through all the features of your new car and can be accessed at any point for future reference. 

A click and collect handover can also be made with covid safety measures being the first priority. Please get in touch with a member of our sales team to discuss a method that works best for you. Contact Us


Our aftersales department will remain open throughout the lockdown as per government guidance.

If you have a booking it will be upheld, if any issues are raised we will make contact with you. If no contact is made your booking will be going ahead as planned.

If you are concerned about your vehicle for any reason please do not hesitate to talk to us. Contact us

We would like to reassure you that we have multiple tried and tested measures in place.

If you would like us to talk you through our safety procedures, or find the best for us to facilitate your contact with us please get in touch.