Polestar Vehicle Administrator
Location Polestar Birmingham
Closing Date 31/07/2025

Job Title: Vehicle Administrator

Location: Paul Rigby Polestar Erdington

Job Type: Full-time, Permanent

Hours: Monday – Friday, 40 hours per week

Full Job Description

Paul Rigby Ltd is seeking an experienced Vehicle Administrator to join our team at Polestar Erdington. As a premium car dealer group renowned for excellence, we take pride in delivering the highest quality standards to our valued customers. Due to continued growth, we are looking for a passionate individual with exceptional attention to detail, a proven track record of providing outstanding service, and a commitment to excellence. The successful candidate will play a key role in ensuring that all paperwork and compliance requirements are met efficiently.

Responsibilities:

  • Complete all relevant documentation for vehicle purchases.
  • Maintain accurate deal files with proper filing of all documents.
  • Prepare and finalise all sales invoices; verify against finance documents as required.
  • Ensure accuracy of handover documents, part exchange details, and warranty documentation.
  • Ensure that the sales teams follow administration guidelines and all paperwork is completed correctly.
  • Maintain an up-to-date Sales DOC (Daily Operating Control) spreadsheet.
  • Update V5C documents for all sold vehicles.
  • Administer vehicle warranties effectively.
  • Conduct due diligence for vehicle unit funding and prepare for routine audits.
  • Process vehicle purchase orders and create relevant job cards for aftersales purposes.
  • Invoice aftersales work to the correct internal departments.
  • Place orders for vehicle parts and accessories via email.

The Ideal Candidate:

  • Has excellent interpersonal skills, with energy and enthusiasm.
  • Demonstrates a high level of attention to detail.
  • Maintains a positive attitude and a logical, systematic approach to work.
  • Shows openness, honesty, and trustworthiness.
  • Manages time effectively and takes personal responsibility for tasks.
  • Possesses a great telephone manner and at least 1 year of experience in a similar role.
  • Has strong communication and active listening skills.
  • Experience with CRM systems is advantageous.

Benefits:

  • Competitive salary based on experience.
  • Paid holidays.
  • Company pension scheme.

If you’re passionate about automotive administration and ready to join a dynamic team, we’d love to hear from you!

Paul Rigby Ltd is an equal opportunity employer and welcomes applicants from all backgrounds.

Job Type: Full-time

Pay: £24,000.00-£26,000.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

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